Your Questions, Answered.

  • Starting therapy can feel like a big step, especially if it’s your first time. During your initial session, your therapist will get to know you—what’s been challenging, what you’d like to work on, and what you hope to gain from therapy. Together, you’ll set goals and move at a pace that feels right for you. Every session is judgment-free, supportive, and built around where you are in your journey.

  • How does virtual therapy work?
    Virtual therapy takes place through a secure, HIPAA-compliant video platform. At your scheduled time, you’ll receive a link to join your session from your phone, tablet, or computer—no commute needed. Research shows virtual therapy can be just as effective as in-person sessions

  • We offer individualized, evidence-based therapy in a virtual format. Our therapists use approaches such as EMDR, trauma-informed therapy, motivational interviewing, and support for substance use and process addictions. Whether you’re working through anxiety, relationship challenges, trauma, or life transitions, we design therapy to fit you.

  • EMDR (Eye Movement Desensitization and Reprocessing) is a structured therapy that helps people process and heal from trauma and distressing life experiences. It works by helping your brain integrate difficult memories in a healthier way—reducing emotional reactivity and building a greater sense of calm and control. Many clients find EMDR helps them move past what’s been keeping them stuck and feel more present in their lives.

  • Group therapy offers a safe, guided space to connect with others who may share similar experiences. Led by a licensed therapist, each group focuses on shared goals such as managing stress, improving communication, or building coping skills. It’s a supportive environment where you can learn from others, gain perspective, and feel less alone in what you’re going through.

  • The length of therapy varies depending on your goals, the type of therapy, and the pace that feels right for you. Some clients see progress in just a few sessions, while others work on deeper issues over several months. Your therapist will check in regularly to ensure your treatment plan is effective and adjusted to your needs.

  • An LMHC stands for Licensed Mental Health Counselor. This credential means the clinician has completed a graduate degree in mental health counseling, followed by years of post-graduate training and supervised clinical experience, and is licensed by the state to provide psychotherapy. While other therapists—such as social workers (LCSW) or psychologists (PhD/PsyD)—follow different educational paths, all are qualified mental health professionals who can offer therapy.

    The “D” after LMHC (LMHC-D) signifies an advanced license that grants diagnostic privilege. This means the counselor has met additional qualifications to independently assess and diagnose mental health conditions in states that recognize this distinction, such as New York.

  • Our fees are discussed and agreed upon prior to your first appointment, with a focus on transparency so you always know what to expect. We are primarily an out-of-network provider, which means we typically do not bill insurance directly. If your plan includes out-of-network benefits, we provide a superbill—a detailed receipt you can submit to your insurance company for potential reimbursement. We’re happy to help you understand your coverage and guide you through the process, making it as simple and straightforward as possible so you can focus on your care. Reach out to us with any questions about payment or insurance—we’ll walk you through your options and help you find what works best for you.

  • We offer virtual therapy across New York, Connecticut, Florida, and Vermont—making it easy to access care wherever you are within these states. Limited in-person sessions are available in New York.

    For information about telehealth in Florida, visit: https://flhealthsource.gov/telehealth/