At New York Mind, your privacy is deeply important to us. We are committed to protecting your personal and health information with care, integrity, and respect.

How Your Information Is Used

We may use or share your information to:

• Provide therapy and support your care

• Communicate with you about appointments or services

• Manage billing and payments

• Support day-to-day operations such as scheduling and documentation

We always use the minimum necessary information needed to do so.

When Information May Be Shared

Your information is kept confidential, with a few exceptions required by law and ethical standards, including:

• If there is a risk of harm to yourself or others

• Suspected abuse or neglect

• Court orders or legal requirements

• Certain health oversight or compliance activities

Whenever possible, we aim to be transparent and discuss these situations with you.

Your Rights

You have the right to:

• Access your records

• Request corrections to your information

• Ask for limits on how your information is shared

• Request confidential communication in a way that feels safe for you

• Be notified if there is a breach of your information

How We Protect Your Privacy

We follow federal privacy laws (HIPAA) and take appropriate steps to safeguard your information. Any third parties we work with are also required to protect your data.

Questions or Concerns

If you have any questions about your privacy or how your information is handled, we encourage you to reach out. You also have the right to file a complaint without fear of retaliation.

Full Notice of Privacy Practices

A complete Notice of Privacy Practices is available upon request.